What is personal information?
Personal information refers to information that identifies a particular individual. It contains information about you including your name, address, birthday, gender, and financial details, as well as your likes, opinions, and purchase history.
Information we collect about you
In the situations listed below, we may store certain types of personal data:
Registering an account. Some of our Items allow you to create a user account. You will need to give us some personal information, including your name, email address, user name, and password if you choose to establish an account. To use our products, you don’t need to register.
Purchasing a Meublesengros Product. You have the choice to register for an account during checkout when you make a transaction. Regardless of whether you want to use this option, when you buy a Meublesengros product, you must provide us with personal information such as your name, email address, payment information, and delivery address.
Making a payment. You might be required to give personal information to one or more of our third-party payment processors when you pay Meublesengros. Sensitive personal information like your credit card number may be included in this data.
Submitting information to us. We gather the data that you provide us. We get the information in your submission, including any personal information, whether you submit a review of a Meublesengros product on a Meublesengros website or recommend Meublesengros to a friend using a Meublesengros Product. Any content you choose to post on Meublesengros.ca’s public pages will be regarded as « public » and will not be covered by the provisions in this section that protect your privacy.
Communicating with us. We may also gather private info from you when you contact with us. For instance, you can give us private information by sending us an email, phoning, chatting, contacting our customer care department, or signing up for one of our newsletters.
Taking a survey. We might sometimes get in touch with you to ask you to take an optional online survey. If you want to take part, you might be asked to offer additional information, possibly including personal data.
Information you provide about a third party. If you choose to utilize our referral service to notify a friend regarding Meublesengros, we may gather personal information from your friend, such as their name and email address. Your friend will receive a one-time email invitation to buy a Meublesengros product from us automatically. We keep your friend’s details on file so that we may send this one-time email and track the performance of our referral program.
Passive collection. Your choices and anonymous use data are among the information that our products and applications automatically collect when you use them. The files viewed on our websites and applications (such as HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data may also be included in this information. It may also include Internet protocol (IP) addresses, cookie identifiers, browser types, Internet Service Providers (ISPs), referring/exit pages, and cookies. We use this information to manage our products and do aggregate trend analysis. We may combine information we passively gather with other data about you, including personal information, such as when you log into your Meublesengros account.
Tracking technologies. Meublesengros and its partners utilize cookies, pixels, server logs, and other similar technologies to track user behaviour on our products, administer them, and evaluate trends. We also use this technology to collect demographic data about our user base. Non-personal information collected by these technologies may be coupled with other data about you, including personal information, for instance when you log in to your Meublesengros account.
Information provided by third parties. Meublesengros may get information about you from third parties or add records acquired from such parties to the data we already have on you. In order to better serve you, customize our content for you, and provide you with information we think you’ll find interesting, we also gather information from third parties.
How Meublesengros uses your information
Except as specified below, we do not exchange or reveal your personal information. We never exploit your information; instead, we utilize it to continue creating top-notch products and to enhance your experience with useful deals and discounts.
The following are the ways we utilize personal information:
Internal and service-related usage. To promote and enhance our Products, we utilize and store information, including personal data, such as:
to analyze consumer reactions to and usage of our products;
to diagnose and identify issues that affect functioning;
to identify security breaches and prevent harmful, deceptive, fraudulent, or unlawful activities;
to perform research on technical innovation and demonstration;
to upgrade or better our products.
Advertising. We may use personal information to deliver targeted advertisements to consumers, both directly and through independent advertising partners. We may also use this data to evaluate the progress of our advertising on behalf of our commercial partners and to identify the demographic trends most likely to be impacted by a given advertisement.
Communications. To keep you informed about the progress of your order(s), to authenticate your account, and for informative and technical purposes like account maintenance, customer care, or system maintenance, we may send emails to the email address you provided to us.
Marketing. To give you information about Meublesengros’s products, we could utilize the information about you, including personal information.
Non-personal Information. For any reason, including marketing, we may utilize aggregated data or other non-personal information. In order to enhance our products, we may use the information for a variety of purposes, such as analyzing customer interactions and product performance and sharing it with affiliates, partners, and other third parties. Similarly, we could combine any such and aggregated data obtained through our products with data obtained from our business partners to improve it.
How we use automatic collection technologies. Cookies, pixel tags, local storage, and other technologies may be used by us as well as by third parties that offer content, advertising, or other functionality on our products to automatically gather information. These technologies are used in the following ways:
Operationally Necessary: This includes the tools and technology needed to monitor and secure our Products, maintain their performance, and give you access to our Products.
Performance-Related: This includes tools that help us evaluate the effectiveness of our products and help to better understand how customers and site visitors utilize them.
Functionality-Related: This includes technology that helps us to provide you with a better experience while using our Products, such as detecting you when you log in into your account or storing your preferences.
Advertising or Targeting-Related: To provide information, including advertisements relevant to your activities on our Products or on third-party websites and applications, we may utilize first- or third-party technology.
How Meublesengros shares your personal information
Your personal information may be disclosed by Meublesengros in the following ways:
Service Providers. Personal information may be shared with suppliers and service partners that conduct services on our behalf. These third parties are permitted to use your personal information solely as required to perform these services for us, including order fulfilment, payment processing, communication improvement, product development, fraud detection, prevention, and remediation, as well as other support for the delivery of our products.
Displaying to other users. Any Meublesengros website may show the content you publish to our Products. If you post a review, certain details about you, such as your name, can be visible to other users. The privacy policies of other users who read and utilise the information uploaded are not our responsibility.
As required by law and similar disclosures. If we think it is necessary or reasonable to do so in order to abide by legal processes like a judicial order, government request, or subpoena, we may access, retain, and disclose your personal information, other account information, and content. If we have a reasonable belief that disclosing personal information is required to protect the rights, property, or safety of you, us, or others, or to conduct fraud investigations, we may also access, retain, and disclose your personal information, other account information, and content.
With your consent, we may also reveal your personal information.
Your Choices and Rights
According to applicable laws, you may be eligible to:
Get access to the personal data we store about you.
Make a correction request for any incomplete or incorrect personal data. You might have access to self-service tools from us to update this data.
Request the deletion of your personal data that we have on file.
Limit the use of your personal information or object to its processing..
Send an email to info@Meublesengros.ca to get in touch with our customer care department and submit any of these requests. Within a fair amount of time, we will reply to your query. We reserve the right to store transaction data as long as it’s required to satisfy legal requirements or for regular business purposes.
Cookies. By changing your web browser settings, you may prevent or limit the collection of cookies on your computer or delete them from your browser. Please be aware that cookie-based opt-outs are ineffective for mobile applications. On many mobile devices, however, users of applications may disable specific mobile advertisements through their device settings.
Advertising.We work with other advertising partners to manage our ads on other websites. These third-party partners may acquire information about your activities on our Products and other websites using technologies like cookies in order to show you advertisements relevant to your browsing habits and preferences. Some of our third-party advertising partners are members of self-regulatory bodies, and those bodies have websites where you can choose not to receive targeted advertisements from those partners. At Network Advertising or AboutAds, you may browse these websites and discover more about privacy and targeted advertising. Additionally, you have the option to opt out of Google Analytics here.
It should be noted that these cookie-based opt-outs must be carried out on each device and browser that you desire to have opted out of, regardless of whether you are utilizing a website created by a self-regulatory organization or changing the settings on your browser/device. The opt-out you made on your computer browser, for instance, will not apply to your mobile device. Each device requires a unique opt-out.
Do Not Track Mechanisms. Please be aware that we neither honor nor respond to « do not track » signals or other similar techniques sent by web browsers.
Email. Use the unsubscribe link at the bottom of each email you receive from us if you don’t want to receive more of them in the future. After receiving your request, we will process it as quickly as possible. We are not liable for deleting your personal details from the databases of any third party who has already received your information in compliance with this policy.
Third party sites and social media platforms
There is a chance that our products will mention or link to other websites, and vice versa. These other websites and domains are not under our control. We advise all of our users to carefully read the privacy policies of every website and service they visit. The privacy policies or content of such other websites or applications are not supported, reviewed, or approved by us, and we are not liable for them. You do it at your own risk by visiting these other websites or applications.
Additionally, our products could include interactions and links to different social media platforms. These platforms’ cookies may be placed on your device when you use our Products if you already use them. You should be aware that any personal information you willingly provide online, whether it be in an open forum, publicly available blog, chat room, social networking platform, or somewhere else, may be seen and used by others without your knowledge. When engaging with a social media platform, we are unable to control how your information is used, and by using such services, you accept the risk that the personal information you supply may be seen and used by third parties for a variety of purposes.
Security of your information
You agree that we may contact you electronically about security, privacy, and operational problems related to your use of our Products by using our Products or by giving us personal information. As required by law, we may notify you of a security breach by publishing a notice on one or more Meublesengros websites, writing you an email, or mailing you a letter.
We keep data for as long as your account is open or as long as it’s required to deliver goods or services. Additionally, we’ll keep and utilize your information as needed to fulfill legal requirements, settle disputes, and uphold agreements.
Our products are not intended for children under the age of 13, and we do not intentionally collect, keep, or utilize personal information about them. You can contact us using the information below if you discover that your kid has given us personal information without your permission. If we become aware that we have unknowingly obtained personal information from a child under the age of 13, we will take immediate action to erase that information and cancel the kid’s account.
We may update these privacy policies, therefore we recommend that you check it occasionally. You agree to the changes if you choose to use our Products after they have been made.
Contact us using the details below if you have any queries about our privacy statement.
This privacy statement was created to address the needs of people who are concerned about how their « Personally Identifiable Information » (PII) is used online. PII, as used in US privacy legislation and information security, is data that may be used alone or in conjunction with other data to identify, reach out to, or find a single person, or to identify a person in a particular situation. Please carefully read our privacy statement to understand how we gather, utilize, safeguard, and otherwise manage your personally identifiable information in line with our website.
What do we do with your information?
As part of the purchasing and selling process when you purchase something from our site, we gather the personal data you provide to us, such as your name, address, and email address.
We also automatically collect your computer’s internet protocol (IP) address when you visit our shop, which gives us knowledge about your operating system and browser.
If appropriate, email marketing: With your consent, we could send you emails about our shop, new products, and other updates.
Text marketing (where applicable): With your consent, we might text you information about our shop, new items, and other updates. Checkout Reminders are one of the updates. The Checkout Reminders message system will be activated through webhooks.
What private data do we get from visitors to our blog, website, or app?
When buying or registering on our site, you may be requested to submit your name, email address, postal address, phone number, credit card information, or other data to assist you with your experience.
When do we collect information?
When you sign up for an account, place an order, contact us, or submit information on our website, we get information about you.
How do we use your information?
The information we gather from you whether you register, make a purchase, sign up for our newsletter, answer a survey or marketing email, surf the website, or utilize certain other site features may be used in the following ways:
● To customize the user experience and provide us with the type of content and product options in which you are particularly interested. ● To make our website better in order to best satisfy you. ● To contact you as required or requested, including in response to customer service requests. ● To verify, approve, ship, and monitor your order, (as well as to manage returns and refunds, warranty claims, and exchanges, and to keep track of the transactions you make). ● To confirm your identity and protect against fraud and mistakes. ● To complete your transactions as quickly as possible. ● To send you recurring emails with information about your order or other related products and services. ● To keep suitable information for internal administrative needs. ● To use your data for analytical and commercial purposes in a non-specific, aggregated way. ● Defending against and avoiding fraud, unauthorized transactions, claims, and other liabilities; minimizing risk exposure, including detecting possible hackers and other unauthorized users. To maintain the security or integrity of the Site and our company. ● Send customized offers by SMS and email based on your preferences, online activity, and past purchases with your permission. ● Provide you relevant marketing materials in print and digital form depending on your interests, online activities, and past purchases; and ● To meet all applicable law, regulatory, and self-regulatory obligations;
How long is your personal information retained?
We will only store your personal information for as long as it is legitimately required for the purposes outlined in this privacy statement, or for any further timeframes mandated by relevant law.
Where is your personal information stored and processed?
How do we handle data erasure requests?
You can send us a written request to erase your personal information at the postal address or email address shown in the « Contact Us » section below. We will try our best to respond to your request as soon as possible and erase any personal information that is no longer needed for business or law enforcement purposes.
How do we protect visitor information?
To keep your visit to our site as secure as possible, we regularly scan our website for security flaws and known vulnerabilities.
● We frequently scan for malware. ● Only a small group of people with specific access permissions to these systems and who have agreed to keep the information secret are able to access the guarded networks where your personal information is kept. Additionally, Secure Socket Layer (SSL) technology is used to encrypt all sensitive or credit information you provide. ● To protect your personal information, we take a number of security precautions whenever a user puts an order, enters, uploads, or accesses their information on our website. ● We do not store or process any transactions on our servers; all transactions are completed through a gateway provider.
Do we use ‘cookies’?
Yes. Cookies are little files that a website or its service provider uploads to the hard disc of your computer through your web browser (if you allow them to do so). By doing so, the website’s or service provider’s systems are able to identify your browser and gather and remember certain information. For instance, cookies assist us in processing and remembering the products in your shopping cart. They also assist us in better understanding your preferences based on past or present site activity, allowing us to provide you with better services. In order to provide better site experiences and features in the future, we also employ cookies to help in the collection of aggregate data on site traffic and user activity.
Assist in processing and recollecting the products in the shopping cart.
Identify and remember user preferences for the next visits.
Maintain a record of advertisements.
You may configure your computer to notify you whenever a cookie is received, or you can disable all cookies. This is done through the settings of your browser (such as Internet Explorer). Because each browser is a bit different, check your browser’s Help menu to discover how to manage your cookies properly.
Some functions will be disabled if cookies are deactivated. It will have no effect on the user experience that makes your site more efficient, while some of our tools will not function effectively. You can, however, continue to place orders.
Third Party Disclosure
Unless we provide you with early notice, we do not sell, distribute, or otherwise transfer your personally identifiable data to third parties. This excludes website hosting partners and other parties that help us operate our website, perform our business, or serve you as long as those parties agree to keep this information secret. We may also disclose your information if we believe it is necessary to follow the law, enforce our site policies, or defend our or others’ rights, property, or safety.
Non-personally identifiable visitor information, on the other hand, may be shared with third parties for marketing, advertising, or other purposes.
On our website, we do not offer or provide third-party items or services.
Google’s Advertising Principles define the company’s advertising standards. They are set up to ensure that consumers have a great experience.
On our website, we utilize Google AdSense advertising.
We have adopted the following measures in place:
● Using Google AdSense for remarketing. ● Google Display Network Impression Reporting.
We and third-party vendors, such as Google, use first-party cookies (such as Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers to collate data about user interactions with ad impressions and other advertising network functions as they relate to our website.
Users may customize how Google advertises to them by visiting the Google Ad Settings website. You may also opt out permanently by visiting the Network Advertising Initiative Opt Out Webpage or by installing the Google Analytics Opt Out Browser add-on.
We agree on the following points, according to CalOPPA:
Any changes to the privacy policies will be notified to users:
Users can update their personal information:
● By sending us an email. ● By contacting us. ● By accessing their account.
How does our website manage do not track signals?
When a Do Not Track (DNT) browser feature is in place, we honor do not monitor signals and do not track, install cookies, or use advertising.
Does our website permit third-party behavioural tra cking?
It is also worth noting that we do not permit third-party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
The Children’s Online Privacy Protection Act (COPPA) gives parents authority over the collection of private details from children under the age of 13. The COPPA Rule, which specifies what operators of websites and online services must do to safeguard children’s privacy and safety online, is enforced by the Federal Trade Commission, the nation’s consumer protection agency.
We do not particularly market to minors under the age of 13.
Fair Information Practices
The Fair Information Practices Principles are the foundation of the privacy legislation in the United States, and the principles they contain have had a considerable impact on the development of data protection laws across the world. It is vital to understand the Fair Information Practice Principles and how they should be applied in order to comply with the numerous privacy regulations that secure personal information.
In order to comply with Fair Information Practices, we shall take the following corrective action in the event of a data breach:
By email, we will inform users.
● Within 7 business days
We also agree with the individual redress principle, which states that people must have the ability to legally hold irresponsible data collectors and processors accountable. This concept mandates that people have access to courts or a government body to investigate and/or prosecute non-compliance by data processors. It also mandates that people have enforceable rights against data users.
CAN SPAM Act
The CAN-SPAM Act is a law that imposes regulations for commercial messages, offers recipients the ability to have emails prevented from being delivered to them, and imposes harsh penalties for violators.
We gather your email address so that we can:
● Send information, reply to concerns, and/or ask questions. ● Process orders and deliver order-related information and updates ● After the initial transaction, we might market to our email list or keep sending emails to our clients.
In order to comply with CANSPAM, we agree to the following:
● DO NOT use misleading or fake subject lines or email addresses. ● In a sensible way, indicate that the communication is an advertisement. ● Include the physical location of the headquarters of our company or website. ● If a third-party email marketing provider is employed, verify for compliance. ● Respond to opt-out/unsubscribe requests as soon as possible. ● Allow people to unsubscribe by using the link at the bottom of each email
You can unsubscribe from future emails at any time by following the instructions at the bottom of each email, and we will instantly stop ALL interactions with you.
How to Reach Us