Terms Conditions

Terms Conditions

30-Night Trial

Customers may check out their mattress or choose a sleep accessory for 30 nights before considering whether or not to keep it.

Customers who wish to return a product must do so between the 30th and 30th nights after the date it was delivered.

After the 30-Night Trial period is over, Meublesengros will not accept returns.

Returns can be requested from My Account.

Order Cancellations and General Returns

You must contact us before initiating returns or receiving refunds.

Go to Contact Us and fill out the “Email Us” form there to cancel your order. Your Order Number must be mentioned.

Policies

30-Night Trial

Policies

Returning Your Mattress or Select Sleep Accessory

General Ordering Policy

Merchant Verification

Some customers will be asked via email to complete further verification before their product is shipped. If additional authentication is required, shipment dates may be postponed until all necessary information is received. Please add info@Meublesengros.ca to your contact list and check your spam folder after placing your order to ensure that you get all mail from us.

General Shipping Policy

Weather Delays

In the situation of delivery delays imposed by poor weather, we will notify Meublesengros customers as soon as possible. To get the most current information on delays in your location, please visit SHIPPING COMPANY or call the Meublesengros customer support department at (855) 215-9509.

Labour Strikes

If labor strikes interrupt manufacturing or shipment, your Meublesengros product(s) may be delayed. We will notify Meublesengros customers who might be affected by labor strikes as soon as possible.

General Return Policy

Mattresses and Select Accessories

Foundations

Pillows, Pillow Protectors, Sheet Sets, Down Alternative Duvets, & Classic Weighted Blankets

Adjustable Beds

Metal Bed Frames

Metal bed frames are not returnable or exchangeable.

Refunds

Refunds are issued within two business days of receiving the returned items. Refunds are sent to the original buyer’s credit card or PayPal account. It may take up to 14 business days for refunds to appear on your bank statement.

Promotional Offers

Contests and Giveaways

Introduction

Hello and thank you for visiting www.meublesengros.ca.

Meubles En Gros owns and operates this website. By visiting our website and using the information, resources, services, products, and tools we offer, you understand and agree to accept and adhere to the terms and conditions stated in this policy (hereafter referred to as the ‘User Agreement’), as well as the terms and conditions described in our Privacy Policy (please refer to the Privacy Policy section below for more information).

This agreement is in effect as of Jan 4 2023.

We hold the right to modify this User Agreement at any time and without notice. You acknowledge and accept that it is your responsibility to check this User Agreement on a regular basis to get informed of any changes. Your continued use of this site following any such changes will signify your acceptance of the updated terms and conditions.

Responsible Use and Conduct

You agree to use these Resources only for the purposes allowed by (a) the terms of this User Agreement and (b) applicable laws, regulations, and generally recognized online practices or guidelines by visiting our website and using the information, resources, services, items, and tools we provide for you, whether directly or indirectly (hereafter referred to as “Resources”).

By which, you recognize that:

  1. You may be asked to submit specific information about yourself (such as identity, contact information, etc.) in order to access our Resources, either as a part of your registration or in terms of being able to utilize the Information. You agree to always provide
    information that is true, correct, and updated.
  2. You are responsible for keeping any login information associated with any account you use to access our Resources private. You are thus responsible for all actions performed using your account (s).
  3. It is strictly prohibited to use a method other than the ones we give to access (or attempt to access) any of our Resources. You particularly undertake not to use any automated, unethical, or unconventional methods to access (or attempt to access) any of our Resources.
  4. Participating in any activity that tampers with or disrupts our Resources, including the networks and/or servers where our Resources are kept or connected, is absolutely forbidden.
  5. It is strictly prohibited to try to copy, replicate, reproduce, sell, trade, or resell our Resources.
  6. Any negative effects, losses, or damages that we may experience as a result of your unlawful activity, as previously stated, are totally your responsibility and may subject you to legal proceedings.
  7. On our website, we could provide various public communication options including blog comments, blog posts, open chat, forums, message boards, newsgroups, product ratings and reviews, various social media services, etc. You are aware that, in general, we do not pre-screen or otherwise closely monitor the content posted by users of these different communication tools. It is your obligation to act ethically and responsibly if you choose to utilise these tools to submit any type of content to our website. By utilizing the abovementioned open communication technologies to submit information or in any other way, you agree to avoid submitting, posting, sharing, or otherwise spreading any material that:

i. Contains any form of provocative, inappropriate, or explicit language, or is unlawful, threatening, defamatory, abusive, harassing, demeaning, intimidating, fraudulent, deceptive, invasive, or racial.

ii. Violates any other party’s copyright, patent, trade secret, trademark, or other intellectual rights.

iii. Contains any unlicensed or unauthorized advertisement for any kind.

iv. Impersonates any individual or thing, including any representatives or employees of Meubles En Gros.

We reserve the right, at our sole discretion, to delete any content that, in our opinion, violates this User Agreement as well as any content that is offensive, hurtful, objectionable, incorrect, or violates the intellectual property rights of third parties. Any delay or failure in deleting such content is not our responsibility. If you publish content that we choose to delete, you agree to such removal and waive any claim against us.

Privacy

We take the protection of your privacy extremely seriously, which is why we’ve developed a separate Privacy Policy that describes in further depth how we gather, manage, process, safeguard and keep your personal data. The scope of this User Agreement includes our privacy policy. To read our privacy policy in its entirety.

Orders

Despite our efforts to maintain an error-free website, we cannot guarantee that any content, including price and product information, is entirely correct or up to date. If we find a pricing mistake, we’ll fix it on our systems and apply the new price to your purchase. Meublesengros Canada Inc reserves the right to withdraw any advertised offer and to correct any mistakes, inconsistencies, or omissions (including after an order has been submitted and accepted).

Financing

The minimum purchase value of the cart, before taxes and fees, must be $79.99 in order to qualify for financing. Options for making payments with PayBright . Your rate ranges from 0% to 30% APR (where available and subject to provincial regulatory limitations). The offered APR is determined by creditworthiness and is dependent upon qualifying. Customers may not all be qualified for 0% APR. Payment methods vary per retailer, are subject to your purchase quantity, and might not be accessible in all provinces and territories. Order under Actual payment method terms will be displayed at checkout. It is possible that a down payment (or a payment due today) will be required. Debit cards and PAD are accepted by Affirm as methods of payback for payment options. Certain forms of payment could be eligible for credit card repayment. When using your credit card as a means of payment, please carefully read the terms and conditions. Examples of payment options include: an $800 purchase might be divided into 4 interest-free installments of $200 every 2 weeks, or 12 monthly payments of $72.21 at 15% APR. Financing offers may change periodically and may be changed or withdrawn at any moment. For detailed information, visit https://PayBright.com/en/.

Limitation of Warranties

By using our website, you agree that all of our Resources are provided “as is” and “as available.” This indicates that we cannot confirm or promise you that:

  1. Our Resources will fulfill your demands or requirements.
  2. Utilising our resources shall be error-free, quick, secure, and without interruption.
  3. Our Resources will provide correct or trustworthy information.
  4. Any issues with the functioning or performance of any Resources we offer will be fixed or rectified. Additionally, you recognize and agree that: Any content you choose to download or otherwise access via the use of our Resources is done at your own risk, and any loss of data or other consequences for your computer or other devices that may arise from downloading such content is completely your responsibility.
  5. No information or advice, whether stated, expressed, oral, or written, acquired by you from Meubles En Gros or through any Resources we offer shall constitute any warranty, guarantee, or conditions of any kind, other for those specifically mentioned in this User Agreement.

Limitation of Liability

You fully acknowledge and agree that any claim against us shall be limited to the amount you paid, if any, for usage of the products and/or services, in accordance with the limitation of warranties described above. To the maximum extent authorized by applicable law, Meubles En Gros will not be liable for any modifications, data loss or corruption, cancellation, loss of access, or downtime that you may experience as a result of using our Resources.

Copyrights/Trademarks

The website www.meublesengros.ca owns all of the intellectual property found there, which is protected by applicable copyright and trademark laws. This includes all text, graphics, website name, code, photos, and logos. Without prior written consent from Meubles En Gros, any inappropriate use, including but not limited to the reproduction, distribution, exhibition, or transmission of any content on this website is strictly prohibited.

Termination of Use

You acknowledge and agree that for any reason, including but not limited to a violation of this User Agreement, we may, in our sole discretion, suspend or terminate your access to all or a portion of our website and Resources with or without prior notice. Relationships may end if there is any suspicion of illegal, dishonest, or abusive behaviour, and this suspicion may be reported to the appropriate law enforcement agencies. Upon suspension or termination, your ability to use the Resources we provide will immediately terminate, and we reserve the right to remove or destroy any data you may have saved with us, including any login or account information.

Governing Law

This website is managed by Meubles En Gros from our headquarters in the province of Quebec, Canada. Most countries throughout the world have access to it. Since each country’s laws may differ from those of Quebec, by visiting our website, you agree that the statutes and laws of Quebec will apply to all matters relating to the use of this website and the purchase of any products or services through this site, without regard to conflict of laws and the United Nations Convention on the International Sales of Goods. Additionally, any legal action to enforce this user agreement must be filed in Canada’s Quebec province or federal courts. By signing this agreement, you agree to the personal jurisdiction of these courts over you and waive any jurisdictional, venue, or unfavorable forum objections.

Contact Information